According to the article L121-16 of the Code of Consumption, the client has a delay of fifteen clear day limit from the delivery date of the order to return the article to GT2I company for exchange or repayment to its original condition without penalty, except for return postage fees which are, in any case, the responsibility of the customer. The item may not be returned, exchanged or reimbursed beyond this delay.
If the item was not returned in its original condition and in the original packaging before the withdrawal period of fifteen clear days, we reserve the right to withhold a minimum of 20% of the item price for the storage and packaging costs.
Assets do not include any reimbursement after the withdrawal delay of fifteen clear days unless otherwise stated.
Any return of the product must be subject to a prior agreement of our sales department along with a photocopy of the purchase invoice and the return slip duly completed after a withdrawal delay of fifteen clear days.
Christmas specificities :
For all your Christmas orders, we extend the return period. You will have until the 01/06/2020* to return your goods and be paid back.
Our return and cost conditions remain unchanged during this period.
*Except specific order