Direct sales - Internet - Catalogue 

GT2i sells equipment and accessories for car racing, track days and historic competition vehicles (VHC), to private individuals and professionals. 

Any person who wishes to buy products from the company GT2i in a shop, in a mobile sales point (shop truck) or to place an order for products from the company GT2i by mail order, on the online sales site www.gt2i.com or by telephone on the basis of the Catalogue GT2i, must take note of these general conditions of sale and accept them without reservation.  

The terms used in these general terms and conditions of sale and beginning with a capital letter refer to the following definitions:

These GTCs govern the sale of Products directly in shops or at mobile sales outlets, but also by mail order by GT2i, via the Site, or the Catalogue . They apply exclusively between GT2i and the Client in respect of its Purchases or Orders, and replace any other document, except in the event of prior, express and written derogation by GT2i. 

The GTC are accessible on the back of the invoices , on the Site, and are also included in the GT2i Catalogue.  

The GTC are thus communicated prior to any Purchase or Order, in a legible and comprehensible manner, and contain the information listed in Article L221-5 of the Consumer Code. 

Any purchase in a shop or in a mobile sales outlet implies express and unconditional acceptance of these general terms and conditions of sale. 

When placing an Order on the Site, the Customer indicates his unreserved acceptance of the GTC by ticking the box provided for this purpose when finalising his Order. 

The Client is hereby informed that GT2I may be required to modify its GTC from time to time.  

The GTC that apply to the Customer's Purchase or Order are those accepted by the Customer at the time of the Purchase or the completion of the Order.  

Customers who have a Member Account are also informed of updates to the GTC on the email address associated with their Member Account. Only the conditions in force at the time shall apply to each new Order or Purchase. The Customer must ensure that he/she is aware of all the terms and conditions prior to any Order confirmation or Purchase. 

GT2I takes the greatest care to provide all information to its Clients on the essential characteristics of its Products and in particular to describe them on the Site and in the Catalogue, such as by means of technical descriptions from its partners and suppliers and photographs illustrating the Products, within the limits of the technique and in compliance with market standards. 

GT2I draws the Client's attention to the following points: 

With regard to the photographs of the Products posted on the Site and in the Catalogue, these do not contain any ambiguities or ambiguities that could mislead as to the characteristics of the Products.  It is however specified that the colours of the Products may vary slightly between the visual presented in a product sheet and reality. 

With regard to the weights of the Products indicated on the Site and in the Catalogue, although GT2I makes its best efforts to provide the most accurate information possible, the weights indicated may differ slightly, depending on the information provided by the manufacturers of the Products. The possible difference in weight does not exceed 10 % maximum. 

The Products intended for the adaptation of vehicles, with a view to competition, may prohibit their circulation on roads open to public traffic, insofar as they significantly modify the characteristics of the vehicles as described in the approval report issued by the mining department: noise, pollution, maximum speed, tyre size, etc.  In the event of questions or doubts, the Client is expressly invited to contact the GT2i sales department. GT2i may not be held responsible for restrictions imposed on the Client following the use of a Product, even though the Client is expressly informed that any modification to its vehicle is likely to result in regulatory limits on its use. 

The Products intended for purchase in the Shop or mobile sales outlets are available while stocks last. It is also specified that the Products put online on the Site are offered for sale until they are discontinued on the said Site. The Products listed in the Catalogue are offered throughout the calendar year mentioned on the cover, until stocks are exhausted or until a new Catalogue is published.  

7.2  Customisable products 

Certain Products offered by GT2i can be personalised by the Client, when they are indicated as such on their product sheet, on the Site or the Catalogue. 

The personalisation of the Products generates an additional cost for the Customer. This cost is calculated on the Site or by the telephone operator in the case of a telephone Order, depending on the personalisation options selected by the Customer. 

The Client is expressly informed that it is forbidden to use the GT2i Product personalisation service in connection with illicit content such as pornographic content, to promote drugs or prohibited substances, to convey hateful, violent, racist, insulting or defamatory messages or to violate privacy. The use of GT2i's personalisation service by the Client shall not infringe on the intellectual property rights or the private life of third parties, and in general, it shall not be prejudicial to third parties.  

When using GT2i's customisation service, the Client acknowledges that it must guarantee GT2i against any recourse by third parties in respect of customisations carried out by GT2i under its instructions. 

GT2i also reserves the right to refuse the Client's customisation requests, in particular when these requests appear to be manifestly unlawful or when GT2i is unable to execute them. The Client is finally informed that personalised Products are excluded from the right of withdrawal, in accordance with Article 13.5.3. 

The sale prices are indicated for each Product in accordance with legal obligations, in the Shop, in the Mobile Sales Point, on the Site, and in the Catalogue. 

They are expressed in Euros (€) and include all taxes. 

The terms and conditions of the promotional offers applied by GT2i are displayed directly in the Shop or in mobile sales outlets. They also appear on the Site or on the Catalogue, or on the support given to the Client informing him/her precisely of the offers or reductions from which he/she benefits. 

Any discount or offer such as promotional codes received by the Client, where applicable, may not be combined. GT2i thus reserves the right to cancel an Order in the event of an error by the Client due to the use of several codes.  

GT2i has set up a loyalty programme for its customers. 

The terms and conditions of this loyalty programme can be found here: https://www.gt2i.com/fr/content/45-programme-de-fidelite-gt2i  

The Products are payable in full at the time of purchase at the cash desk or at the time of the Order, and therefore before delivery.  

The authorised methods of payment, in the case of a Purchase in a Shop, Mobile Sales Point, or in the case of an Order on the Site or by Catalogue are as follows:

For a purchase in a shop or in a mobile sales outlet: payment by credit card or in cash;

For an Order via the Catalogue: payment by credit card or bank transfer in case of Order by phone;

For an Order on the Site: Credit card, bank transfer, use of the payment providers proposed on the Site ("Paypal", "Stripe" or equivalent). The online payment methods on the Site are secure. None of the Client's banking information passes through the GT2I Site. 

Payment in several instalments without charge is only possible for certain Orders made on the Site, from 250 € and up to 2,000 € of purchase including VAT, and this for a delivery in Metropolitan France.  

The terms and conditions of this payment in instalments are indicated on the Site.  

The Customer may opt for delivery of the Products ordered, or for their collection in shop. 

In the event of delivery, the Products are delivered to the address or relay point indicated by the Customer in his/her Order. 

The Products can be delivered throughout the world, subject to any restrictions indicated on the product sheets. 

Orders are generally dispatched between 24H and 72H after confirmation of the Order, provided that the Product ordered is available.  

More specifically, the delivery methods and their characteristics are explained on the Site and in the Catalogue.

They indicate:  

The identity of the carrier ;

Delivery times applicable to the order;

The price of delivery, which is added to the price of the Product(s) ordered.

The price of delivery depends on whether or not the Customer has subscribed to the premium option described in article 13.1.2 and, where applicable, on whether the Order is eligible for this option. 

It is specified that the delivery time indicated on the Site and the Catalogue applies to a Product in stock. For any Product that is not in stock, the Customer must therefore add the announced supply time to the applicable delivery time to find out the date of receipt of the Product.  

In case of delivery of several Products, these : 

May be grouped together by GT2i in the same shipment, so that the maximum delivery time applicable to the Order shall be the longest delivery time of the Products ordered. 

Or may be shipped in several installments by GT2i, depending on availability. 

In all cases, the Client is informed of the delivery times applicable to its Order, whether the Products ordered are delivered together or are delivered in several shipments.  If the delivery times indicated by GT2i cannot be met due to a supply problem, GT2i shall inform the Client thereof in accordance with Article 8 "Availability". 

In the event of delivery of the Products outside the European Union, the Client agrees to bear all costs, taxes and duties relating to customs exchanges. GT2I shall in no case be held responsible for the costs, taxes and/or duties relating to customs exchanges in the context of a sale. 

In the case of an Order on the Site, the price of delivery is displayed during the Customer's Order process.  

The Client may also choose to collect their Order at no extra cost from a GT2i shop that they select, at their opening hours:  

The Products ordered are generally ready for collection two (2) hours after the Order is validated if the Order is placed before 4 p.m. on a day when the shop is open, or they can be collected on the first working day following the validation of the Order, provided that the Products are available.

The Customer shall be informed of the availability of his/her Order in the shop.  

If the Products are unavailable, GT2i shall inform the Client of this under the conditions set out in Article 8 "Availability". 

Certain Products sold exclusively on the Site and indicated by the words "Exclu web" cannot be withdrawn. 

Any risk of loss or damage to the Products is transferred to the Client, who assumes the status of consumer at the time when the Client or a third party designated by the Client (and different from the carrier proposed by GT2i) takes physical possession of the Products ordered.  

In the event of the sale of Products to a Professional Client, the transfer of risks takes place as soon as the Order is confirmed. The Professional Client must also assess the condition of the Products at the time of delivery, and notify GT2i of any reservations within 48 hours of receipt. Failing this, the Products are presumed to comply with the Order. 

13.2 Product Ordering Process 

The Products can be ordered online on the Site or by telephone on the basis of the Catalogue. 

Ordering a Product on the Site involves following the steps below: 

Once the Order has been paid for, the Client shall receive confirmation from GT2i that the Order has been registered and paid for, on the Client's e-mail address associated with its Member Account. This confirmation contains a summary of the purchase order and a copy of these GTC. 

In the absence of payment, the Customer's Order shall not be registered and shall therefore not be executed. 

It is specified that GT2i does not charge any additional fees for the Client's connection to the Site, it being specified, however, that any connection costs may nevertheless be billed by the Client's Internet access provider, under the usual conditions. 

To order via the Catalogue, the Client is invited to call GT2i at the following address and opening hours: 

The number indicated above is not surcharged, it being specified that the cost of the call made by the Customer may nevertheless be charged to him by his telephone operator under the usual conditions. 

The Client shall indicate to GT2i's teleoperator the references of the Products it wishes to order, as well as the desired delivery method, according to the possibilities indicated in the Catalogue.  

The Customer shall pay the total amount of the Order indicated by the teleoperator by credit card or bank transfer.

The Client shall receive confirmation of its Order and a copy of these GTC on its electronic address, which shall be requested beforehand by GT2i's telephone operator. 

The Customer shall receive the invoice at the same time as the Order. 

13.3 Suspension / cancellation of Orders

GT2i reserves the right to suspend any Order or to cancel it in the following cases:

When the Order is suspended, GT2i shall resume performance of the Order as of the resolution of the difficulty encountered.  

If the execution of the Order involves unforeseen additional costs, and the cause of the difficulty is attributable to the Client, GT2i shall be entitled to re-invoice these costs to the Client (in particular in the event of a delivery error attributable to the Client due to an incorrect or incomplete delivery address). 

The Client shall be informed by GT2i of the suspension of the execution of its Order or its cancellation. 

The Customer may also cancel the Order in the cases listed above, and in the following cases: 

In the event of cancellation of the Order , GT2i shall refund the sums already paid by the Client . 

To order Products online on the Site, the Customer must create a Member Account, and enter the following information: 

First name, last name, date of birth, postal address, e-mail address, delivery address, billing address, telephone number. 

The Customer must also choose a password, which he/she will have to enter each time he/she connects to his/her Member Account. The Customer's identifier corresponds to his e-mail address. 

The Client may also be unsubscribed at GT2i's initiative, if GT2i notes a violation by the latter of the Site's TOU or those of the Application, of these GTC, or any inappropriate or illicit behaviour.  

The Member Account is also automatically deleted after a period of inactivity of three years, after the Customer has been notified by email. 

The Customer may also choose to obtain a credit note, or exchange the Product, by specifying this at the time of his request, instead of a refund. 

In order to exercise its right of withdrawal, the Client shall inform GT2i of its decision to withdraw, without ambiguity.  

The Products must be returned complete (accessories, instructions ). If the Product is not returned complete or if the Product is depreciated due to handling other than that necessary to establish the nature, characteristics and proper functioning of the Product, GT2i reserves the right to withhold part of the price of said Product. 

Beyond the fourteen (14) day period following delivery or collection of the Product, no refund, credit note or exchange may be made, except with the prior and express agreement of GT2i. 

The Customer is informed that the right of withdrawal does not apply to the Products: 

Manufactured according to the Client's specifications or clearly personalised. Products personalised by the Client via the GT2i personalisation service are thus excluded from the scope of the Client's right of withdrawal; 

Seals which have been unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene and health;

Directly purchased in a shop or mobile sales point. 

The rules of this article, taken from the Consumer Code, do not apply to the client who is a professional, unless GT2i expressly agrees otherwise. 

GT2i reserves ownership of its Products until payment of the full price and accessories by the Client. Thus, in the event of total or partial non-payment of the price of a payment due date granted to the Client, in the event of payment in several instalments, GT2i reserves the possibility of taking physical possession of its Products.  

The content of the Site and the Catalogue are and remain the property of GT2i. 

It is thus expressly forbidden for the Customer to reproduce, represent, exploit in any way whatsoever and for any purpose whatsoever, all or part of the Site and the Catalogue.  

The Client is also informed that "GT2i" is a protected trademark. Any reproduction of this trademark without prior authorisation is prohibited. 

The graphic conceptions ("designs") of personalized products (details on https://www.gt2i.com/fr/content/117-personnalisation) realized on demand by the personalization service of GT2I remain the property of GT2I. Any reproduction of these graphic designs without prior authorisation is prohibited. 

GT2i is committed to protecting the personal data of its Clients, in accordance with the regulations.  

GT2i is automatically responsible to the Client for the proper performance of the obligations resulting from these GTC.  

GT2i may however be exonerated from its liability in the event of fault committed by the Client, in the event of force majeure, fortuitous event, foreign cause or in the event of an unforeseeable and irresistible act by a third party.  

For the purposes of these terms and conditions, the following are considered to be cases of force majeure: disruption or total or partial strike, particularly of postal services and means of transport and/or communications, natural disasters, flooding, fire, accidents. 

Furthermore, GT2i shall not be held liable for any special, incidental, indirect, punitive or consequential losses and/or damages or any other financial damages suffered by the Client and resulting from the performance of these GTC and the Order.  

The Products are guaranteed within the limits provided for by the guarantee of hidden defects, in accordance with articles 1641 and following of the French civil code. 

It is thus emphasised, under the guarantee of hidden defects, that :  

The Customer has a period of two years from the discovery of a defect to act;

The warranty for hidden defects can only be invoked within five years of the sale of the Product;

The Customer can choose between the cancellation of the sale or a reduction of the price, according to article 1644 of the civil code.  

The legal guarantee of conformity of the Products only applies to the Customer who is a consumer, under the conditions provided for in Articles L. 217-4 et seq. of the French Consumer Code.  

It is emphasised, under the legal guarantee of conformity, that :  

The Customer has a period of two years from the delivery of the Product to act;

The Client may choose between repairing or replacing the Product subject to the costs incurred by GT2i in accordance with Article L. 217-12 of the Consumer Code, or, failing that, it may obtain a reduction in the price or the cancellation of the sales contract.  

The sign GT2i designates the company GROUPE TECHNIQUE INNOVATIONS ET IMPORTATIONS GT2I, operating under the trade name GT2i, SAS with a share capital of €38,127.50 registered under the number 335 062 972 at the RCS, whose registered office is located at 34 rue Jugurtha 34074 MONTPELLIER, in the person of its legal representative [individual identification number for intra-Community VAT: FR44335062972]. 

GT2i can be contacted at the following address: 

Registered office: 34 rue Jugurtha, 34074 MONTPELLIER, France ; 

Telephone: 04 67 13 88 10   

Email : site@gt2i.com  

In order to refer a matter to the Ombudsman, the consumer must formulate his request: 

Or in writing to : Sas Médiation Solution - 222 chemin de la bergerie 01800 Saint Jean de Niost (France) - Tel. 04 82 53 93 06

Or by mail to: contact@sasmediationsolution-conso.fr 

Or by filling in the online form entitled "Referring a matter to the Ombudsman" on the website https://www.sasmediationsolution-conso.fr

Whatever the means of referral used, the application must contain : 

The applicant's postal, telephone and e-mail address,

The name and address and the registration number at Sas Mediation Solution of the professional concerned,

A brief statement of the facts. The consumer should tell the mediator what he or she wants from the mediation and why,

Copy of the prior claim,

all documents enabling the application to be examined (order form, invoice, proof of payment, etc.)